Secure Payment, Shipping, Return Policy & Privacy Policy
Secure Payment
Your payments are secured with SSL, the world’s leading provider of online security. Our website can process payments directly through PayPal or with our secure credit card processor Stripe. We can accept MasterCard, Visa, Amex.
Please note! For increased credit card security, you must include the exact Street Address and Postal Code/Zip Code that is registered with that credit card.
All prices shown are in Canadian Dollars…CAD.
Styrian Gold reserves the right to change its pricing & payment procedures at any time without prior notice to you.
Shipping
Styrian Gold offers shipping only within Canada and continental United States.
We take special care in packaging your order to ensure it has a safe journey to your door.
Bottles are separately bubble wrapped and boxes are amply sized and your items are well-protected.
Packages are generally dispatched within 2 to 4 business days after receipt of your order and are shipped by Canada Post/United States Parcel Service.
Depending on where you are shipping to, you have minimum 3 choices at checkout: regular, faster or fastest service.
The system is linked with Canada Post and defaults to the fastest one (& most expensive option) so please make sure you choose the right shipping method for you!
Please note! We make every effort to get your order out as speedily and efficiently as possible but the shipping timing of the method you choose is with Canada Post and starts when they receive the packages from us. You will get email notifications and tracking information from Canada Post.
Shipping
Shipping fees are calculated by package size, weight & destination. We advise you to group your items in one order.
Order totals of $70 or more are now offered with free shipping within Canada only.
We will gladly help you with any special orders or circumstances.
Please feel free to call us directly at 705-435-2002 during our business hours: Monday to Friday 9:00 AM until 5:00 PM….You can leave a message if you are calling outside of those times and we will call you back. Or send us an email anytime: info@styriangold.ca
Return Policy
Returns of unopened bottles and packages are within 30 days of delivery and all money is refundable except for the original shipping and handling charges.
If you find any defects in the products delivered to you please take photos and send by email to us right away.
You may be asked to return the defective items by mail at our expense. Those items will be replaced by Styrian Gold Inc. at no cost to you.
Email: info@styriangold.ca, Phone: 705-435-2002
Privacy Policy
Your contact information
Your contact information that you enter into our on-line store check out page will only be used to process your order and to contact you in the event of an issue with your order.
What rights you have over your data
If you have an account on this site, or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so the system can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, the system will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
THANK YOU !
Thank you for visiting our website, for your attention to this information and for your interest in our unique products. Please feel free to leave comments on each of the products pages in the web shop…especially if you have purchased them and have learned how great they really are so that others can feel confident in their purchases !!!